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Privacy Policy

Last updated: october 2026

SportRehabPerformance (“SRP”) respects your privacy and is committed to handling personal information responsibly, securely and transparently.

SRP is operated by byrizz AB, organisation number 559340-9302.

Information we collect

Depending on how you use our services, we may collect and process information such as:

  • Name and contact information
  • Email address
  • Account information
  • Purchase and payment information
  • Communication with SRP
  • Information you provide when using our programmes, coaching or professional services
  • Technical information relating to your use of our website and digital services

Where relevant to an individual service, you may also choose to provide information relating to your training, physical activity, rehabilitation, injuries, symptoms or performance goals.

How we use your information

We may use personal information to:

  • Provide programmes, coaching and professional services
  • Manage purchases and customer relationships
  • Create and administer user access
  • Communicate with you and provide support
  • Adapt services to individual needs where relevant
  • Improve our website, programmes and services
  • Maintain security and technical functionality
  • Meet legal, accounting and administrative requirements

Personal information is processed only where we have an appropriate legal basis. Depending on the purpose, this may include fulfilling an agreement with you, complying with a legal obligation, pursuing a legitimate interest or obtaining your consent where required. Norwegian data-protection guidance requires a legal basis for each processing purpose.

Health and rehabilitation information

Some individual SRP services may involve information relating to health, rehabilitation, injury or physical condition.

Such information is handled with particular care and is only processed where necessary for the service and where permitted under applicable data-protection law.

Self-guided programmes do not require you to provide SRP with medical information unless specifically requested as part of an individual service.

SRP app and Twiik

SRP programmes and digital services are delivered through the Twiik platform.

When you create an account, purchase a programme or use services delivered through Twiik, personal information may also be processed through that platform in accordance with the applicable agreements and privacy information.

We may also use other service providers for website hosting, payments, communications, analytics and technical infrastructure.

We only share personal information where necessary to provide our services, meet legal obligations or operate SRP appropriately.

Payments

Payment information may be processed by Twiik or other authorised payment providers.

SRP does not need to store complete payment-card details where payments are handled by an external payment provider.

Cookies and analytics

Our website may use cookies and similar technologies required for the website to function.

Where we use optional analytics, marketing or other tracking technologies, these will only be activated in accordance with applicable consent requirements.

In Norway, non-essential cookies and similar tracking generally require valid prior consent; necessary technologies may be exempt.

How long we keep your information

We retain personal information only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable law.

Different types of information may therefore have different retention periods.

When personal information is no longer required, it will be deleted or anonymised where appropriate.

Your rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request transfer of certain information

If you believe your personal information has been processed unlawfully, you may also submit a complaint to the Norwegian Data Protection Authority (Datatilsynet).

Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Where external service providers are used, we expect personal information to be handled in accordance with applicable data-protection requirements.

Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology or legal requirements change.

The latest version will always be available on this page, together with the date of the most recent update.

Contact

If you have questions about this Privacy Policy or how SRP handles personal information, please contact:

SportRehabPerformance / byrizz AB
Organisation number: 559340-9302
Email: post@sportrehabperformance.com

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